We all know social networking’s power for good in messaging and connecting to consumers but what about the other side? This article points out the example of a class action organized against Proctor & Gamble on Facebook.
Training!
The article goes on to recommend social media training to employees as a good way for them to understand the power and the danger these new tools pose. I’ve been advocating training as a part of any social networking compliance effort so I’m glad to see the literature catching on to the importance of this.
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Tags: Linkedin, social media training
