Warner Spray delayed reporting battery fire-risk

In a complaint filed in Minnesota Federal Court, the United States Government filed suit against Warner Spray Tech that manufactures a cordless power drill that overheats and causes fires in consumers’ homes.  The complaint alleges that the company received complaints from consumers for several years before reporting them to the Consumer Product Safety Commission as required by law.

The commission allows consumers to report dangerous products on their website so are we to believe that the commission never received a complaint directly from a consumer about Warner Spray’s product?  Is the commission completely reliant on a company making a defective product to initiate a recall?  While its obviously bad and wrong for a company to fail to report a serious product defect, isn’t there a back-up plan for the agency to take action on its own?

Complaint courtesy Courthousenews

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