“The residents who packed the Opelika City Council chambers Tuesday had plenty of negative things to say about Charter Communications during a public hearing on the company’s franchise agreement with the city.
The statements were typified by stories of poor customer service, lack of local contacts, broken promises and steep prices.
George Wingard came to the podium with a stack of newspaper editorials, which he said documented customer dissatisfaction with the company.
“My primary problem is prices, prices, prices and customer service,” he said.”
Reading Tea Leaves by Randy Wilson 
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