Posts Tagged ‘Dell Computers’

Dell sued for secretly charging for repairs

April 9, 2009

According to the complaint brought forth in Federal Court in California, the computer company hides the cost of all first year repairs made on customer computers despite the warranty claiming first year service comes with the computer.  Frankly, I found this complaint confusing and not very convincing.  I wonder if the court will be able to make more sense of it.

Complaint courtesy Courthousenews

Dell settles class action for nearly $4 million

January 13, 2009

Dell has settled with the Attorney Generals for 45 states in a case where the computer manufacturer claimed to be offering 0% financing but later applied higher interest rates without the purchasers’ knowledge according to the lawsuits.

So if you bought a Dell computer on or after April 1, 2005 and had an issue with financing, rebates or service, you can file a claim with your state attorney general (if you live in one of the lucky 45 states involved)  within the next 90 days and you “get a chance” at a refund.  Doesn’t this sound a bit like a lottery rather than a court settlement?


Dell Computer Litigation: IP issues

November 26, 2008

A review of Dell’s legal proceedings in its most recent 10-Q, shows that IP issues loom large.  There is also shareholder derivative suits but without reviewing the underlying litigation, I can’t determine the business relevance.  However, there are two other suits they mention that do raise questions about their business.

One involves a copyright issue in Germany that Dell is contesting where the government wants to impose a levy on equipment that facilitates making private copyrights of materials.  Could this be an issue for Dell elsewhere?  What about the EU?  Asia? 

The second involves a patent dispute with Lucent Technologies and while in the 10-Q, Dell paints a rosy picture of the likely outcome, they had set aside $55 million for indemity purposes growing out of this dispute which also involves Microsoft.  The issue this raises for me is one of innovation.  Is Dell on the front lines of new technology or more interest in “borrowing” that which has already been developed?

Dell’s latest 10-Q