Not just among cable companies but ALL companies according to a survey of Forrester Research. The survey of 4,500 consumers found Charter Communication at the absolute bottom of the 114 companies surveyed in a dozen industries. Here are some of the highlights:
*It ranked 111th for its TV service with a score of 40 out of 100.
*It ranked 114th for its Internet service with a score of 32 out of 100.
*In a category ranked “enjoyability” it ranked 20 for TV and 16 for Internet service. Again this is out of a score of 100.
Reading Tea Leaves by Randy Wilson 