Details on Charter Communications restructuring

I got the answer to my question about what happens with the Charter’s missed $74 million interested payment.  The company was working to get a group of creditors together to agree on the terms of the bankruptcy to insure a smooth Chapter 11 filing.  Part of that agreement appears to be that the two Charter subsidiaries that had missed the interest payment will make it within the “grace period” which I assume is between their announcement of the filing and date when they actually file. 

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Charter Cable: Twittering customers

Charter has been rated the worst company for customer service, has been sued for bad customer service, is defaulting on its loans and is carrying $21 billion in debt.

Not a pretty picture.

Now you can check out what people on Twitter think of them.  Hint: not good.

Charter Cable on Twitter:

Lawsuit: Nokia phone catches fire and burns man’s clothes

A Vallejo California man falls asleep with his Nokia cellphone in his pants pocket.  He wakes up with his clothes being on fire.  Although he is claiming loss of income etc. its not clear how severely burned he was by the phone fire.  

Complaint courtesy Courthousenews

Charter Communications going bankrupt?

It seems that Charter’s claim of  “restructuring” when it laid off employees just before Christmas, was perhaps more honest than one would expect.

I’ve posted about the incompetence of Charter’s customer service but the company’s problems extend beyond that.   An analyst for Citigroup gives the cable company a 75% chance of going bankrupt in 2009.

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Comcast sued for unlawful activities

The lawsuit filed in Eastern District of California claims that Comcast mandates that subscribers rent a box from them to view the Comcast cable offerings even though if there was competition, subscribers could rent or purchase such a box at a lower cost from someone else.

Complaintcourtesy Courthousenews

Charter Cable Has Privacy Lapses

Charter Cable, “controlled by Microsoft” spent 170k in the 3rd Q 2008, lobbying Congress on issues ranging from online advertising and privacy to carriage of digital TV broadcast signals.  But in a sign of perhaps wide-ranging incompetence, the company had to drop plans to test an advertising system that let it track subscribers’ Web surfing habits and serve up targeted ads.  Seems there were ah, privacy concerns.  Ya think?

Forbes article: