Plaintiffs have won class certification in a suit claiming that Best Buy has an undisclosed policy of avoiding its stated price matching policy where it will guarantee that if you buy a product at Best Buy and find the same product on sale for less elsewhere, they will match that price. Here are some of the allegations about this conspiracy:
· Corporate headquarters disseminated the anti-price matching policy to regional managers, store managers, assistant managers, and necessary store personnel
· Best Buy taught its employees how to deny price match requests in its training facilities in New York
· Best Buy provided financial bonuses based, in part, on denying proper price match requests
· Best Buy denied more than 100 proper price match requests per store per week.
Court order courtesy of HD Guru
Tags: Best Buy, class action, Lawsuit, Linkedin, price matching policy
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