Monitoring neglected contacts thru technology

There is “CRM” (Contact Relationship Management) and “ERM”  (Enterprise Relationship Management) and now there is “NMM” (Nanny Monitoring Management).  I made up the last one but I’m downloading a new plug-in that reviews my gmail account to surface people I haven’t been in touch with lately and lets me know I might want to reach out to them.

The program is call Etacts and its too soon to render a verdict.

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